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Built to Support. Designed to Last.

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Essential Compliance

Baseline

This foundational service is designed to ensure each home meets core compliance, documentation, and safety expectations. PHG provides structured oversight focused on required records, house standards, and routine reporting to support agency and program requirements. Ideal for agencies that need dependable compliance support without day-to-day operational involvement, this tier ensures homes remain organized, inspection-ready, and aligned with minimum regulatory expectations.

Includes:

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  • Core compliance tracking and documentation oversight

  • Routine house condition and safety verification

  • Standard reporting updates to designated agency contacts

  • File organization and audit-ready support

Operational Coordination

Standard

The Standard tier builds upon essential compliance by adding active coordination and communication support between the home, staff, and external stakeholders. PHG serves as a central point of contact to help manage operational flow, reporting schedules, and consistency across housing operations. This level is ideal for agencies seeking reliable coordination without requiring full-scale residential management.

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Includes everything in Baseline, plus:

  • Ongoing coordination with case managers, probation officers, and agency representatives

  • Scheduled operational check-ins and status updates

  • Enhanced documentation tracking and reporting timelines

  • Support with inspections, follow-ups, and corrective action items

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House & Resident Coordination

High -Support

This comprehensive, hands-on service provides full-spectrum operational and residential coordination for high-need or high-accountability homes. PHG takes an active role in managing daily operations, compliance oversight, communication flow, and issue resolution—acting as an extension of the agency’s team. This tier is best suited for programs requiring elevated oversight, frequent reporting, and strong operational structure to support resident stability and agency confidence.

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Includes everything in Standard, plus:

  • High-touch house and residential coordination

  • Frequent compliance and condition monitoring

  • Proactive issue identification and resolution support

  • Priority communication and reporting

  • Customized coordination based on agency and program needs

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